Frequently asked questions and answers.
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We will advise you

SINCE 1990

The price of the wall-mounted air conditioner includes the indoor and outdoor unit, plus the controller.

No. The price listed in the shop for each air conditioner includes the indoor unit, the outdoor unit and in most cases the controller. The installation price is calculated as a separate item.

The price for standard installation includes the installation of outdoor and indoor units up to 4 m apart.For longer distances, the price changes due to longer pipelines and the need to refill the refrigerant.

In case of non-standard installations, the need to use scaffolding, platforms or in the case of high-rise work, the price is determined individually.

Yes, we do. It is most often 70% of the cost of a standard air conditioning installation and the cost of the refrigerant piping, depending on the length of the route required.

The air conditioning can also be retrofitted without building modifications. The necessary installations are hidden in the under-cabinet boxes so that they do not spoil the interior appearance.

We consider these requirements individually. It depends on the season and the availability of our technicians.

Yes, a site visit is necessary for a more accurate quotation, to determine specific requirements and to facilitate the installation process. In exceptional cases, installation is carried out without an inspection.

Depending on stock and available installation capacities, we can deliver and install the air conditioner within 5 days in most cases from the time of the binding order.

Yes, we also do air conditioning service. A standard air conditioning service costs 80 €. This is a basic price that is invoiced on every trip, regardless of whether a routine air conditioning cleaning, an on-site repair or just a fault diagnosis is done. We will be happy to advise you on any service queries and will also price individual requirements.

If you have ordered the air conditioner without installation, it will be delivered to you by courier.

If you have also ordered an installation, the air conditioner is brought with you on the day of installation by technicians who will ensure that it is taken to the apartment. The courier will deliver the air conditioner just outside the 1st door. The same applies to the heat pump.

No, unfortunately we cannot ensure that the storekeeper will be accessible during all working hours.

No, we do not do separate delivery on weekends. However, we can arrange air conditioning installation (with delivery) at the weekend if you request it. This is an additional service.

Malacky, Senica and Skalica districts have the price of delivery included in the price of the product. For the remaining districts the delivery is charged, the specific rate is specified when ordering the product.

Part of the goods must be paid in full in advance due to the supplier’s payment terms.

In our e-shop you can pay by credit card.

If you are interested in ordering service, please fill in the contact form on the Service page.

Online payment is made through a secure payment gateway.

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Do not hesitate to contact us!